A few words from our satisfied clients about our legal services:

Kan,

David and I could not be more pleased with the result you achieved for us. After repeatedly trying to get Chrysler's attention ourselves without any luck, your thoughtful case analysis and one letter got results!  Not only did we get all of our money back, working with you was a real pleasure. You always responded to my questions and concerns in a timely manner -- usually the same day -- and even anticipated what may come up and gave me excellent advice. Finally, your availability when we ran into trouble returning our car over a holiday weekend exceeded our expectations and was but yet another example of how much you care about your clients. I would not hesitate to refer my family and friends to you -- and, in fact, I already have!

Best, S. C. & D.C. – Moraga, CA

“Driving a lemon is stressful and time consuming what with the need to keep bringing back our vehicle for repairs. Finally we had enough and did some research on the internet to find an attorney to represent us.

We were initially apprehensive since we did not know how much it would cost, how much time it would entail and whether or not we could find an attorney who would be aggressive enough to pursue our interests.

We found all of these in Kan, who took our case on contingency, showed that she had a lot of experience dealing with the auto manufacturers and who made sure we were kept abreast of the progress of our case.

When we finally got our settlement, we got our car loan paid and got an extra $10,000 cash. Needless to say, we are very satisfied with Kan’s services and would recommend her to anyone who needs satisfaction from the car manufacturers.”

F. Z. & M.Z., Brentwood, CA

“Ms. Donohoe requested copies of the all the work orders and maintenance done on the vehicle, decided I had a good case and we decided to proceed. We were able to finalize the case rather quickly and without my ever having to go to her office. She walked me through all the necessary steps, and by way of phone, e-mail, fax and the US Postal Service, I received far more than I had anticipated and with far less hassle than I expected.

She kept me informed of every offer and all contacts she had with the automaker, she argued for every penny and suggested when to hold and when to fold. She left the final decisions for me, but after having worked with her I trusted her to know when it was time to settle.

Once the settlement offer was complete and the Automaker had taken possession of the vehicle, she electronically deposited the settlement amount into my bank account overnight.

Should I, or anyone I know ever run into a similar situation with an automobile I would highly recommend Ms. Kan Donohoe as an alternative to trying to work with the Auto-Makers directly.”

Sincerely, - S. S., Millbrae, CA

“After coming to the conclusion that my vehicle qualified as a lemon, I found Kan Tung Donohoe via her firm's website for legal assistance. She competently guided me through what would most likely have been a grueling process had I attempted to handle the situation differently; and always provided me with helpful and appropriate information from start to finish.

She was always available to provide clarification and/or additional information, kept me up to date and was always prompt in returning my phone messages or email. In the end, I was able to recover all my expenses related to the vehicle and return it to the dealership quickly and effortlessly. I wouldn't think twice about using Ms. Donohoe's services if ever the need arises and I have recommended her highly to my friends, coworkers and associates.”

S.R. – Sacramento, CA

“Needless to say, I was very confident moving forward with Kan. The skills and professionalism that earned her such an impressive track record were obvious at every step of my own case. Her legal strategy was principled and clear from the beginning. She provided candid and (as later proved) accurate advice for my own decisions (such as when to accept an offer vs. pursuing trial). I especially appreciated her taking the time to explain things to me, sometimes spending hours on the phone. These details of the case were probably not essential for me to understand, but they helped to ease my own anxieties and to make me feel a part of the process. Lastly, Kan went out of her way, while on vacation, to accommodate a time-sensitive need of mine. I would refer anyone in the unfortunate position of needing to file a lemon law case to Kan for counsel that is both competent and a pleasure to work with.”

D.K. - Palo Alto, CA

Kan,

We would like to thank you for your amazing job on our lemon law case. Jason and I felt so overwhelmed in the beginning. However, right from the start you made us feel so well taken care of. We really appreciate all of your hard work and dedication. Having a lawyer like you, working for consumer rights, is a benefit to consumers everywhere. We now have a car to drive that is safe, and that is a priceless fit you have given us. 

Thank you from the bottom of our hearts,

N.G. – Monterey, CA

“Working with Kan was the most triumphant experience of my life. Her professionalism, legal experience and excellence proved very effective against a suit where two other legal firms declined to take my case, because they failed to see the settlement potential that Kan did. Kan's meticulous attention to detail, fierce legal strength and readiness to communicate with her clients is the reason that I recommend Kan to be in your winning corner.”

S.A. – San Francisco, CA

Hi Kan,

I want to thank you again for your efforts in compelling DaimlerChrysler's buyback of my Jeep. This process was quicker than I thought it would be, and we didn't even have to file a complaint! The surrendering of the Jeep went well. I signed the release and title and was handed a check. My wife still cannot believe it!

K.S. - Stockton, CA

Kan,

Everything went very smoothly on Friday, and I received my portion of the settlement without any problems. Thank you very much for all of your help and persistence! I will be sure to refer others to you if they need help with their claims.

Thanks & best regards, K.D. - San Jose, CA

Hi Kan,

First of all, I would like to say a BIG Thank You for working with me and resolving my problem with VW. I wanted to let you know that last Monday I returned my car to the VW rep at the VW dealership.
I thank you again for all your efforts.

Warm regards - A.D. - San Jose, CA

Dear Ms. Donohoe:

Thank you for doing such a great job for us; you made our life much easier.

Warmest regards, R. G., Menlo Park, CA

Dear Kan,

Thank you for all your help and support.

T & S & S.S. - Santa Clara, CA

“I was extremely pleased with Kan’s advice and counsel. She clearly has a
mastery of California’s Lemon Law, kept me updated about the status of my
case and offered insightful and accurate advice at each stage. All of it
led to an outcome in mediation that made me very happy.”

M.L. - Los Angeles, CA

"Kan Donohoe was very professional in handling my lemon law case. She
returned my phone calls promptly. Before I hired her, the manufacturer
would not buy back my truck. I am very happy with the result Kan obtained
for me"

E.S. - Rohnert Park, CA

You are just the best, our personal superwoman! If it wasn't enough that you
have now successfully won two cases for us, made sure we received all our
money back and now personally deposited it into our account. How can we ever
thank you enough? I just hope you know how much we appreciate you and are so
grateful for everything you have done for us.

N.G - Bakersfield, CA

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